Technical support

Choose a convenient contact method and we will help you as quickly as possible.
Online chat
Average response time: 15 minutes
The fastest way to get help with payments, account issues, bonuses and technical questions.
Telegram support
Average response time: up to 1 hour
Best for quick questions and support in a familiar messenger format.
You can use digits, +, spaces, brackets and hyphens.
Choose a time range, for example from 12:00 to 16:00.
Support e-mails are sent to: mail@vjuh.io
Internal support chat
Log in to open your personal support chat and see your conversation history directly in your account.
Frequently asked questions
Answers to the most common user questions

VJUH is an online casino with a large game catalog, fast payments and multilingual support.

To top up your balance, click the Wallet button in the top-right corner of the site. Choose a convenient payment method, enter the amount and click Pay. Payment method fees are shown on the Wallet page. Most transactions are processed instantly. Delays may occur only if there is an issue with the selected payment provider.

To withdraw funds from your account, click the Wallet button in the top-right corner of the site. Choose a withdrawal method, enter the amount and click Withdraw. Withdrawal fees are shown on the Wallet page. Withdrawals are usually processed within 6 hours after the request is submitted.

For cooperation requests, please contact our manager by e-mail: mail@vjuh.io. Include all important details in your message, such as your traffic source, cooperation terms and other relevant information.

We offer a modern affiliate system. You can earn commission from every user you bring to the platform and receive rewards from your referrals activity.

Bonuses may include promo codes, free spins and special offers. Terms, wager requirements and availability may differ depending on the promotion.

If you have a promo code, enter it in the promo code window or in the bonus section. The bonus will be applied if the promo code is active and available for your account.

Verification may be required for account security and withdrawals. If verification is requested, upload the required documents and wait for the support team to review them.

Please contact support for more details about this question.

Please contact support for more details about this question.

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